How A/B Split Testing Helps Your E-Commerce Website and Business
Identifying Changes in Web Pages and Effect on Customer Experience – How do we measure customer experience, and how do we know what is effective in our e-commerce design and implementation? These are questions that can be answered with statistics produced from A/B split testing experiments. For example, if you currently have a web page design and see high bounce rates and low click-through rates, you may want to identify why users are either not staying on your site or are not buying from your product or service selection. By changing everything in your design, you’ll never know what works and what doesn’t work – what is attracting users and what is shunning them away. Therefore, A/B split testing expresses statistical evidence created from incremental changes in your design or website’s effectiveness.
Understanding Your Purchase Funnel – With e-commerce website checkout pages, many internet marketers will look at the purchase funnel effectiveness using A/B split testing for different designs and routing patterns. The highest conversions will result in the implementation of either scenario A or B. The beauty of A/B split testing is that you are able to see what the change in design style or buying experience does to your click-through rates, overall sales, and bounce rates over the course of a couple of weeks. Design two different versions of your purchasing experience, make incremental changes along the way and measure the results of the action taken. Over the course of three to six months, you will fully understand the best strategy that creates the most interest.